TEST AN AI ASSISTANT
Small-business AI assistant acceptance-test worksheet
Test what the assistant should do when a question is easy, ambiguous or outside its scope. Use fictional business and customer details.
Agree expected answers before running the tests. Save the actual answer and any action confirmation in your own approved test log. These checks help structure a review; they do not guarantee that all failures will be found. Last updated 13 September 2026.
Fictional test setup
Example Garden Co offers mowing in North Exampleton, Monday to Friday. It has no approved fixed price list and cannot confirm appointments without a booking-system response. This is invented test data, not a real business or result.
Checks are saved only in this browser tab’s session. Nothing you tick is sent to our team. Do not write passwords or private customer details here.
Approved information
Unknown and conflicting requests
Actions and handoff
Information and upkeep
Record failures before extending scope
Note the question, expected behaviour, actual behaviour and whether any real action occurred. Fix and retest the failing path. A plausible sentence is not proof that a system performed an action. Keep production customers out of controlled failure tests.