A website built around the customer’s next step

A customer should be able to see what you do, whether you serve them and how to get in touch. We organise a small website around those questions, with clear service information, mobile-friendly pages and a practical enquiry path. The design starts with the business and its customers.

This suits owners creating a first website or improving an existing brochure site. A shop, customer portal, large directory or complex migration needs a separate scope discussion. A visual refresh alone cannot guarantee traffic, rankings or sales.

What the agreed package includes

Custom responsive design for an agreed 1–5 page site.
Website and site-data hosting, SSL, backups and routine maintenance.
Tailored AI chat setup and agreed AI services and included usage.
Up to 30 minutes per month in total for minor feature changes and bug fixes; unused time does not roll over.

Price and boundaries

A$500 one-off setup, then A$149/month or 10% below your current website provider’s data + hosting charges, whichever is cheaper. We confirm the comparison on the same GST basis and convert annual billing to a monthly amount. All prices are in AUD including applicable GST.

The agreed package covers a 1–5 page website, tailored AI chat, hosting and ongoing care. Included AI usage and integrations are agreed before starting. Domain renewals, paid third-party services, larger changes and extra usage are quoted separately. Monthly service can be cancelled with 30 days’ notice.

For example, verified data + hosting charges of A$100/month would give a promotional monthly price of A$90. If those charges are A$200/month, the monthly package price would be A$149. The A$500 one-off setup still applies. Bring the existing bill so the comparison can be confirmed.

Improve the right part of your existing site

We first look at service clarity, mobile navigation and the route from a page to a conversation. Sometimes the useful change is a clearer page or a working enquiry form. Sometimes a rebuild is appropriate. Domain access, existing content, booking systems and migration requirements are checked before any switching plan is agreed.

From conversation to ongoing care

Discuss the business, the current site and the main customer action.
Agree the pages, content responsibilities, integrations, price and delivery scope.
Build and review the site together, including the mobile enquiry journey.
Launch the agreed version and look after the included hosting and maintenance.

See the thinking behind a design

These are independent studies for illustrative brands, not client testimonials or measured results.

Before a rebuild or a handover

Use the free website ownership-and-handover checklist to identify the accounts, content and responsibilities that need to be discussed. For customer-help options, explore AI and automation services.

Small-business website design and care in Australia